Free audit
A free audit of your patient journeys
Three questions to start. We review how patients reach you today, what happens after an enquiry and where the relationship goes quiet, then come back with a written audit and a practical starting point.
Apply for your audit
Three questions, then your details. Nothing here needs preparing — answer roughly and we will fill in the rest on the call.
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Your patient journeys
Where enquiries come from, what happens after one, and the points where patients stop progressing.
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Marketing to treatment
Whether your campaign spend can be connected to completed treatments and revenue as things stand.
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Your systems and data
What already sits in the EHR, the website and your communication tools, and what is missing to join it up.
FAQ
Common questions, answered directly.
What is a patient engagement platform?
A patient engagement platform unifies the full patient journey, from acquisition through treatment to long-term continuity, on one first-party data foundation. It sits above the clinical system, integrates with it, and orchestrates the communication that holds the relationship together.
How is Carely different from a CRM?
A CRM tracks deals and contacts. Carely tracks a care relationship: the inquiries, programmes, clinical events and communication that build up over years, connected across the systems a provider already runs.
Is Carely AI-ready?
Yes. Carely’s AI runs in a controlled environment on Amazon Bedrock within the EU, uses the connected history to personalise communication, and keeps outputs reviewable before they reach a patient.
Which healthcare providers can benefit from Carely?
Specialty clinics, clinic networks and hospitals that treat patients over time, and longevity or programme-based providers where the relationship continues well beyond a single visit.
Where is patient data hosted?
In the EU, on AWS. Your organisation remains the data controller and Carely acts as processor under a data processing agreement. Patient data is not shared with model providers or used to train foundation models.
Prefer email? Write to [email protected]